How can I safely contact+1【(877) 827-8957】TREZOR Support?


Given the recently observed increase in the efforts to impersonate TREZOR Support 【(1833) 993-0690】Team, with the intention to extract sensitive or private information from our customers, we find it important to clarify which venues we use to provide support and what kind of information we would never request from you. We hope that this will serve as a guiding resource for you, to be consulted before contacting our Support Team or when you have suspicions about the person you are talking to.
If you have purchased your TREZOR from a third party, your reseller might provide you with a separate customer support. The list of channels below does not necessarily apply to resellers, albeit they too should not ask you for private information. A list of official resellers will be available at trezor.io soon.

(1) Protect your private information

First and foremost, TREZOR Support Team will never ask for your private information. We do not need your recovery seed, as we don’t need to access your funds. On the other hand, sometimes we might request sensitive information from you to enable our troubleshooting. For instance, having your XPUBs allows us to investigate missing transactions seamlessly.
  • Recovery seed words
  • Passphrase
  • PIN
  • E-shop password
  • Remote access to your computer
Sensitive information is the data through which you are personally identifiable. This can be your phone number, date of birth, your Social Security Number, but also your XPUB, as it reveals the entire transaction history of the associated account. You can always refuse to send us your sensitive data, but this might limit our abilities to troubleshoot your issue.
Private information, or confidential data, are resources which should not be shared outside of your confidential circle (family, or other trusted individuals). We will never request this kind of information from you.



(2) Contact genuine TREZOR Support

Secondly, make sure you are communicating with the genuine TREZOR Support Team. You can find us on these channels:
TREZOR Support mainly uses the Support Center, available at trezor.io/support, as the primary communication channel. The main support categories are divided into two: Technical Issues and Orders & Shipping. Other common questions, as well as the general contact form, can be found under FAQ.
Use the Support Center to find solutions to any of your issues, answers to any of your questions. If there are no predefined common resolutions to your problem, the Support Center will guide you to a contact form, which is located at . Please make sure that the URL starts with https and that the security certificate is valid.
We also have a product page on Facebook. Messages to Facebook go directly to our Support Center, meaning it is a valid and fully fledged support channel. Don’t forget to message us with your email, so that we can quickly look up your order! (If you don’t have an order yet, no need to send us your email.)
Note that there is no phone support. Phone numbers to TREZOR are almost always guaranteed to be fake.

(3) Ask public TREZOR Communities

Thirdly, there are other public channels, where you might find your answers. As these are public, do not send sensitive or private to these communities.
You can now contact us over on Twitter too. Our official account is available at . Keep in mind that advanced technical support will not be provided on Twitter and you should use the for such inquiries.
There is a sizeable reddit community at which will be able to answer the most common questions. Use the search function to look up past topics. Reddit is, however, not a support channel and if you require advanced troubleshooting, you should contact us via the.
There is a with the most active community members. General questions might be answered here. However, anything requiring your sensitive data should not be discussed on an open channel.



About Us

TREZOR is the most trusted and ubiquitous hardware wallet in the world. It offers an unmatched security for cryptocurrencies, password management, Second Factor, while maintaining an absolute ease-of-use, whether you are a security expert or a brand new user.

For more info: Trezor customer care number

Trezor toll-free number


SatoshiLabs is the innovator behind some of the most pivotal and influential projects with Bitcoin and cryptocurrencies, from TREZOR, the world’s first cryptocurrency hardware wallet, or CoinMap.org to Slush Pool, the world’s first bitcoin mining pool.

Comments

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